Legal
Refund policy
Last updated: 6 August 2026. How refunds and cancellations work for paid enrolments.
Eligibility
Refunds apply to paid course seats confirmed in writing by Networkedapis Digital. Informational prices on this website are not invoices.
Timeframe
You may request a full refund up to 14 days after payment if you have not accessed live sessions or downloadable cohort materials. After that window, partial refunds may apply as described below.
Full or partial refunds
Full refund: unused Trace Seat or Ledger Cohort enrolment within 14 days, or if we cancel a cohort and cannot offer a suitable transfer.
Partial refund (50%): withdrawal more than 14 days after payment but at least 7 days before the first live module, provided materials have not been downloaded in full.
Non-refundable items
Completed private Network Desk facilitation days, custom case-file preparation already delivered, and third-party exam fees (if any) are non-refundable.
Refund process
Email contact@networkedapis.digital with your full name, enrolment reference, and reason. We confirm receipt within two business days.
Processing time and method
Approved refunds are returned to the original payment method within 10–15 business days after approval. Bank processing times may vary.
Cancellation by us
If we cancel or reschedule a cohort by more than 30 days and you decline the new dates, you may choose a full refund or credit toward a future seat.
Exceptions
We may consider compassionate exceptions (documented medical or relocation events) at our discretion. Chargebacks opened without contacting us first may delay resolution.
Contact for refund requests
Phone: 2608 9722. Email: contact@networkedapis.digital. Office: Street: Wo Che Mkt; City: Sha Tin; State/province/area: Hong Kong; Country: Hong Kong.